Does All Your Vintage China / Crockery Match?
The items in our collection are "mismatched", this includes the cutlery. All our items have been carefully and lovingly chosen to give a pretty, eclectic vintage look. The overall effect is truly beautiful - please take a look at our gallery to see examples of this.
Can We Select All The Crockery That We Would Like?
This isn't possible, we're afraid. The nature of vintage is to be mismatched and
eclectic, however we do make sure that all your items are carefully handpicked
to complement each other and your chosen style. We also welcome you to come and
visit us, to talk about your requirements and spend some time viewing the
collection and wandering through our stores before placing your order, this also enables you to highlight any
special bits you would like to be included. If you are not able to visit us we
are always more than happy to send you pictures.
Is There A Minimum Or Maximum Order?
There is no minimum order and we can comfortably cater for up to 160 for afternoon tea and 160 for sit down luncheons and dinner. If you have requirements for larger than this please contact us as we do have a vast and ever growing collection and may well be able to accommodate.
How Long Can I Hire The Vintage China For?
Our standard hire period is for 3 days, 4 if the event is running over a weekend or bank holiday. We are happy to hire for longer but this must be discussed and arranged in advance of your order.
What Happens If Something Gets Damaged, Broken or Lost?
Surprisingly this doesn't happen very often, however when you pay the final
balance on your order you also provide us with a damage deposit. As long as there have been no breakages, damages or items lost, this deposit is returned in full once all the items have been checked and off hired. Any losses, damages or breakages will be deducted from this deposit if necessary.
Any breakages or damaged items are charged at 4 times the individual hire
price eg tea cup 4 x £1.00 = £4.00; China tea pot 4 x £4.00 = £16.00.
Do You Deliver And Collect The Vintage China?
We are more than happy for you to collect from us and then deliver the items back, however we do offer both a delivery and collection service. This is charged at 22.5p per mile from our base in Newnham-on-Severn and we can deliver/collect anywhere within mainland UK.
Do You Set Out The Hired China For Us?
At the TheVintageHire.com we offer an unpacking, matching up and laying out service upon delivery this is charged at £1 per setting and
a repacking service, charged at 50p per setting. We can also offer you a full event styling service, this includes an initial event consultation followed up with a full table laying
and venue dressing with floral requirements – Please
contact us to discuss your individual needs.
Who Washes Up All This Delicate Vintage China?
We do! Due to the delicate nature of vintage items we at TheVintageHire.com prefer to do the hard work and carry out all the washing up for you. This service is free of charge and highly reduces the risk of any damages and breakages.
All we ask is for all food residue to be removed before re-packing and that linen items are re-packed dry.
How Do I Secure My Vintage Hire Order?
After you have contacted us with your requirements we will provide you with a
tailered quotation outlining your hire and optional delivery, collection, unpacking and clear down charges
etc. If you wish to go ahead with the order we will forward you all the necessary paperwork for signing and you will be required to return this with a
50% deposit to secure your dates. We will contact you 30 days prior to your event to take the remaining balance and separate £100 damage deposit.
If you have any other questions, please don't hesitate to get in touch.